Princess Cruises Back on Stage as The Real Love Boat
The ultimate guest experience is back on television with Princess Cruises returning to the stage as The Real Love Boat.…
Reading is Still Trending, Without All the Words
What are you reading? Books are still trending and influential, but blogs, articles, and social media are as popular, if…
Distance Learning is Reshaping the Learning Curve
Distance learning is reshaping the learning curve, especially in the workforce. Learning online is increasingly becoming standard practice as the…
The Dental Patient Experience Doesn’t Have to Be a Bad One
The dental industry wants to improve the dental patient experience, and technological advances are making that possible. Dentists are challenged…
There Is Nothing Artificial About Our Intelligence
Artificial intelligence plays a role in the operation of GEM’s xOpsTools app, but there’s nothing artificial about our intelligence. AIOps…
CRM: The Art of Listening to Manage Customer Relations
“Good listening is the key to developing fresh insights and ideas that fuel success.” The quote is from author Bernard…